Caldernest™ · Store Terms

Terms & Conditions

The terms that apply when you purchase from Caldernest™.

Last updated: October 24, 2026

Orders & Acceptance

By placing an order, you offer to purchase selected products under these terms. We may accept, decline, or cancel an order where permitted by law, including where pricing, availability, or order information contains an error or where fraud or misuse is reasonably suspected.

Product Information & Pricing

We aim to describe products accurately, but colors can vary by screen and natural materials may vary slightly. Prices, promotions, and availability may change before order submission. We may correct errors in descriptions, prices, or availability.

Shipping, Returns & Refunds

Orders are dispatched within 7 business days after payment confirmation. Standard U.S. delivery usually takes 10–15 business days after dispatch. Eligible returns may be requested within 30 calendar days after delivery. Approved refunds are generally processed within 5–10 business days.

Liability & Updates

To the extent permitted by law, Caldernest™ is not liable for indirect, incidental, special, or consequential losses. Nothing limits liability that cannot legally be limited. These terms are governed by applicable law without limiting consumer protections in your place of residence. We may revise these terms by posting an updated version.

Company Details

Official business information

Brand NameCaldernest™
Legal Company NameWuhan Huolongguo Film & Media Co., Ltd.
OwnerWang Shanxue
Business AddressUnit 7, 11th Floor, Building K6-3 (Phase I), Plots K6 & K7, Wuhan Central Cultural District, at the intersection of Songzhu Road and Yanxia Road, Wuchang District, Wuhan City, Hubei Province
Customer Support Emailservice@caldernest.com
Customer Support Phone+86 176 0708 4302
Customer Service Hours8:00 AM – 10:00 PM Daily